To our Valued Customers,
Your order will ship within 24 hours. We ship with the US Postal Service. A Signature is required for your security. Approximately 2-3 Days Delivery Time to most areas. Rural areas will have a longer ship time. We offer Free shipping on all orders. No minimum purchase required. This offer applies to the United States only, including Alaska and Hawaii.
We also offer the option of Fed Ex 2nd day or Fed Ex next day delivery. A Signature is required for your security. Please note: Fed Ex 2day sent on Friday will be delivered on Tuesday. Fed EX overnight sent on Friday will be delivered on Monday.
FedEx offers Saturday delivery options to most metropolitan postal codes. Call us for availability and rate for your area 1-877-573-5963. A Saturday delivery surcharge will apply.
Please call us 1-877-573-5963 for a return authorization number for refund or exchange within 30 days of purchase. Jewelry must be unworn and in new condition and returned with the original packaging. We are unable to refund shipping charges. Our hours are 9:00am to 7:00pm Pacific Time.
Please put the jewelry in the original gift box and bubble wrap that it came in to protect the jewelry during shipment and use a box. Please include a copy of your receipt as it has all the information we need. If you do not have your receipt, include your name, address, phone number and email address so we can notify you when we receive your item. We also need the date of purchase so we can locate your original order to process your exchange or refund. Include the item number you would like for us to send you for the exchange. Send your jewelry item via the US Post Office (Do not use UPS, they do not deliver to PO Boxes) to:
PO Box 50550
Henderson, NV 89016
Thank You from Toscani Jewelry